Embedded Remote Support
Integrate remote assistance into your product
Embed TSplus Remote Support in your software and offer one-click remote assistance to your customers, right from your application.
Why embed TSplus Remote Support?
One-click assistance
Add a Remote Support button to your software: your users start a session in one click.
Branded experience
Your company name, logo and colors throughout the support process.
Streamlined workflow
No third-party program to explain: everything starts from your application.
How it works
Three steps, that’s it
Step 1: Customize your client
Add your logo and name, choose Lite mode and the password behavior.
Step 2: Distribute it
Ship the generated client with your installer, or share its direct link or embeddable download button.
Step 3: Launch it on demand
Add a button or menu item that starts the client with a simple command.
Your users start a support session without leaving your software. View the full integration guide
Made for software vendors and IT providers
IT management platforms
Built-in remote support for administrators.
Customer support software
Fast, one-click help for end users.
SaaS products
Support workflows inside your cloud applications.
Custom enterprise solutions
Remote assistance tailored to unique requirements.
Integrations
Connect sessions to your tools
Freshdesk. Link a session to a ticket automatically: at the end, the chat log, system information and files are added as a private note.
Webhooks New. Receive signed JSON events in your ticketing, CRM, SIEM or automation tools, for example to open or update a ticket when a session ends.
“We support a large number of end-users, and TSplus Remote Support pricing model was a game changer for us. They don’t charge based on the number of clients we support or the number of computers we connect to, making it an ideal solution for our needs.”
IT Infrastructure HeadNBS Informatica
★★★★★
Deploy it your way
Ready to dive in? Start your free trial today.
Try TSplus Remote Support free for 15 days. All features included, no credit card required.