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Managed Private Cloud

Your dedicated remote support environment

A turnkey remote support platform in a dedicated, isolated cloud environment: the simplicity of the cloud with the control of self-hosting.

How it works

A dedicated, fully managed solution

TSplus engineers host and run your Remote Support infrastructure, so you get performance and reliability without the workload.

Dedicated environment

Resources reserved for your organization, isolated from other customers.

Fully managed

Deployment, monitoring and maintenance by TSplus engineers.

Custom configuration

Infrastructure and policies tailored to your security and compliance needs.

Key benefits

On-demand scalability

Start with what you need and scale up or down as your business changes.

Security and high availability

An active-active cluster for minimal downtime, enterprise-level encryption and full data ownership.

No infrastructure to maintain

Hardware, software updates and network configuration are handled by our team.

Security

Enterprise-grade security and compliance

End-to-end encryption

Every session and file transfer is protected by modern TLS.

Your SSL certificates

Use your organization’s certificates to match your corporate policies.

Data ownership

You control data flow and retention, session logs and reports, and where sensitive data is stored.

Your infrastructure, your rules

Choose where it runs

A public data center such as AWS or Azure, or your own data center with our Self-Hosted Solution.

Your branding

Your logo and company name in the client, and a simplified interface for end users.

Embed in your software

Offer one-click remote assistance from your own application. Embedded Remote Support

At a glance

Isolated

Infrastructure dedicated to you.

Scalable

Grows with your needs.

Under control

You decide when updates are applied.

Secure

Security aligned with your standards.

Supported

Monitoring and fast answers from TSplus engineers.

InfoCloud Global

“TSplus Remote Support is a great tool and helped us grow our customer accounts. Remote Support also provides a personalized support experience and great speed.”

Anil Pujari, CISO & Technical HeadInfoCloud Global

★★★★★

Ready to dive in? Start your free trial today.

Try TSplus Remote Support free for 15 days. All features included, no credit card required.